GCG Dental Practice 97 Heol Cae Gurwen, Gwaun-Cae-Gurwen, Ammanford, SA18 1PB
Effective Date: 14/05/2025
Introduction
At GCG Dental Practice, we are committed to protecting and respecting your privacy. This
notice explains how we collect, use, store, and share your personal data in line with the UK
General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We process your data to provide safe, high-quality dental care and comply with our legal and
contractual obligations under NHS Wales and Healthcare Inspectorate Wales (HIW).
Who We Are
Data Controller:
GCG Dental Practice
97 Heol Cae Gurwen, Gwaun-Cae-Gurwen, Ammanford, SA18 1PB
Tel: 01269 822885
Email: reception@gcgdentist.com
What Data We Collect
We may collect and hold the following types of personal data:
- Personal details: Name, address, date of birth, contact information
- Health and dental records: Medical history, clinical notes, treatment plans, x-rays
- NHS number and dentist referral information
- Payment and insurance details (if applicable)
- Emergency contact information
- Consent preferences and communication preferences
How We Use Your Information
We use your personal data to:
- Provide dental care and treatment
- Communicate with you (appointment reminders, updates)
- Process NHS claims and referrals
- Maintain medical records and comply with legal obligations
- Manage practice administration, audits, and clinical governance
- Ensure the safety of our staff, patients, and premises
Lawful Basis for Processing
We rely on the following lawful bases:
- Provision of healthcare – UK GDPR Article 6(1)(e), 9(2)(h)
- Legal obligation – for regulatory compliance (e.g., HIW, NHS Wales)
- Consent – for marketing or non-essential communications
- Vital interests – in medical emergencies
Sharing Your Information
We may share your data with:
- NHS Wales and other NHS organisations
- Referral providers (e.g., hospital specialists)
- Dental laboratories
- Regulators (e.g., HIW, GDC, ICO)
- IT service providers and secure practice management systems
- Law enforcement or safeguarding teams if legally required
We will never sell your personal data or use it for unrelated marketing.
How We Store and Protect Your Data
Your data is stored securely on paper and digital systems with appropriate safeguards in
place. We regularly review our security practices to prevent unauthorised access, loss, or
misuse.
Data is retained in accordance with NHS and professional guidelines (e.g., 11 years for adult
dental records or until a child reaches 25).
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (where applicable)
- Object to or restrict processing
- Request data portability
- Withdraw consent (where consent is the legal basis)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO Contact:
www.ico.org.uk | 0303 123 1113
Contact Us
If you have any questions or concerns about your data or this notice, please contact:
Rhian Clanfield
GCG Dental Practice
Tel: 01269 822885
Email: reception@gcgdentist.com